Need help? Check out our FAQs below for frequently asked questions.
Please ensure that you are using the correct email address and password to access your account. If your email address is definitely correct, you can reset your password instead. Alternatively, contact us for assistance with finding your account.
If you had an account with us on our previous LMS (training.andatech.com.au) before 2023, you can request for your account to be migrated over to this LMS along with your course progress. Please to go our Account Request page to submit your request.
You must finish the entire course assigned in order to obtain the course certificate.
1. Log in to your account on Andatech Training LMS.
2. Once logged in, you will be able to see all your courses under “Your Courses”.
3. Click on 📄 next to the “Complete” status on a completed course to download the Course Certificate, which will open in a new tab in PDF format.
Please follow the steps above (under “How do I download my course certificates?”) to download your course certificate from the “Your Courses” table. These Course Certificates will include the completed date on the certificate.
Note that Certificates provided under the Assessments table will not have the completed date in the certificate.
Can’t find a solution? Contact us and we’ll get back to you within 24 business hours.
